Privacy Policy – How ad786 Handles Your Data

1Introduction

Privacy matters to us, and it should matter to you too. When you register on ad786, deposit PKR, place a bet on a PSL match, or spin a slot game, your account and payment activity generates data. This policy is about being straight with you regarding what that data is, what we do with it, and what controls you have over it.

We are not in the business of selling player data to advertisers or third parties for marketing purposes. The information we collect is used to run the platform, process your PKR transactions, keep your account secure, and comply with any applicable obligations we have as a platform operator. Nothing more.

2Data We Collect

The categories of personal data ad786 may collect about you include:

We do not collect sensitive categories of personal data such as biometric data, health information, or political views. Where identity verification documents are requested, these are processed solely for age and identity confirmation purposes.

3How We Collect Your Data

ad786 collects data through the following means:

• Directly from you — when you register an account, complete the verification process, make a deposit or withdrawal request, contact support, or update your account profile.
• Automatically — when you use the website or app, we automatically collect technical data including your IP address, device identifiers, session timestamps, pages visited, and game activity logs. This happens through cookies, log files, and app analytics.
• From payment providers — when you transact using JazzCash, Easypaisa, Raast, or Bank Transfer, confirmation data is passed back to ad786 from the payment provider to confirm successful transactions. We do not receive your full payment credentials from providers.
• From identity verification services — where third-party verification tools are used to confirm identity documents, those tools may pass back a verification result to ad786.

4How We Use Your Data

The data we hold about you is used for the following purposes:

• Account management: Creating and maintaining your ad786 account, verifying your identity and age, and processing login and authentication.
• Platform delivery: Enabling you to play games, place bets, access VIP tier benefits, and use all features of the platform.
• Transaction processing: Processing PKR deposits and withdrawals through your selected payment method, recording transaction history, and investigating payment queries.
• Security and fraud prevention: Monitoring account activity for signs of unauthorised access, duplicate accounts, bonus abuse, or suspicious transaction patterns.
• Responsible gaming: Tracking session data to support responsible gaming tools including deposit limits, session reminders, and self-exclusion functionality.
• Customer support: Responding to your queries, resolving disputes, and improving the support experience based on common issues.
• Platform improvements: Analysing aggregated, anonymised usage data to understand how the platform is used and where improvements should be made.
• Legal compliance: Retaining records as required by applicable platform obligations.

5Payment Data and PKR Transactions

Given that all transactions on ad786 are in Pakistani Rupees and processed through local payment channels, we want to be specific about how payment data is handled:

• Your JazzCash mobile number, Easypaisa number, bank account details, or card details are stored securely on the platform and used solely to process deposits and withdrawals to and from your account.
• Full card numbers are never stored on ad786 servers. Card data is tokenised through the payment gateway and the token — not the raw card number — is retained for future transactions.
• Transaction amounts, dates, reference numbers, and payment method identifiers are retained as part of your account's financial history.
• Payment data is not shared with third parties for marketing or profiling purposes.
• In the event of a withdrawal, we verify that the destination account matches the payment method used for deposits on your account, as a security measure.

6Sharing Your Data

ad786 does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, and banking partners receive the data necessary to process your specific transaction (typically account reference, amount, and confirmation request). They are bound by their own data protection terms.
• Identity verification services: If identity documents are submitted for verification, the verification provider receives the document data and returns a pass/fail result. Document images are not retained by ad786 beyond the verification period.
• Technology service providers: Third-party providers that operate services essential to running the platform — such as hosting, analytics, and security monitoring — may process data on our behalf under data processing agreements that restrict their use of that data.
• Legal obligations: We will disclose personal data if required to do so by a valid legal process, court order, or to protect the safety and security of the platform and its users.

No personal data is shared with advertising networks, data brokers, or third parties for the purpose of targeted advertising.

7Cookies and Tracking

The ad786 website uses cookies and similar tracking technologies. A cookie is a small text file stored on your device when you visit a website. Here is how we use them:

• Essential cookies: Required for the website to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and game display options.
• Analytics cookies: Collect anonymised data about how the website is used — which pages are visited most, where users drop off, and how the platform performs. This data is aggregated and does not identify individual users.

The ad786 Android app does not use browser cookies but does collect equivalent session and analytics data through the app framework.

You can manage cookie preferences through your browser settings. Blocking essential cookies may affect your ability to log in or use the platform normally.

8Data Security

We take the security of your personal data seriously and apply the following measures to protect it:

• All data transmission between your device and ad786 servers is encrypted using TLS (Transport Layer Security).
• Passwords are hashed using a secure algorithm and are never stored in plain text. Support staff cannot view your password.
• Access to personal data within ad786 is restricted on a need-to-know basis. Only staff with a legitimate operational reason can access player data.
• Payment data is handled through PCI-compliant processes with tokenisation applied to sensitive card data.
• Security monitoring systems detect and alert to unusual login activity, transaction anomalies, and other indicators of account compromise.

9Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as may be necessary for:

• Resolving open disputes or pending withdrawal requests linked to your account.
• Responding to any complaints or legal claims that arise after account closure.
• Maintaining financial transaction records as required by our operational record-keeping practices.

When your data is no longer required for any of these purposes, it is securely deleted or anonymised so that it can no longer be associated with you.

Gaming activity logs may be retained in anonymised, aggregated form for platform analytics purposes indefinitely — in this anonymised form, the data cannot be linked back to your account or identity.

10Your Privacy Rights

As a registered user of ad786 you have the following rights regarding the personal data we hold about you:

• Right to access: You can request a copy of the personal data we hold about you. Submit this request through the live chat or by emailing [email protected].
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that we correct it. Many details can be updated directly in your account profile.
• Right to deletion: You can request that we delete your personal data. We will action this request where there is no legal or operational reason to retain the data. Certain financial records and transaction logs may need to be retained for a defined period after account closure.
• Right to object: You can object to the use of your data for purposes beyond those strictly necessary for running your account and processing your transactions.
• Right to withdraw consent: Where data processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact our support team. We aim to respond to data requests within 30 days.

11Minors

ad786 is strictly a platform for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that a registered account belongs to a person under 18, that account will be suspended immediately, all balances forfeited, and the personal data associated with the account deleted.

If you are a parent or guardian and believe that a minor has registered on ad786, please contact our support team immediately with details so we can investigate and take appropriate action.

12Changes to This Policy

We may update this Privacy Policy from time to time as the platform evolves or as our data practices change. When significant changes are made, registered players will be notified through a notice displayed on the platform or by contact to the details held on their account.

The "Last Updated" date shown at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically. Your continued use of the platform after a policy update constitutes acceptance of the revised policy.

13Contact

For any privacy-related questions, data access requests, or concerns about how your data is handled on ad786, please contact us through:

• Live Chat: Available 24/7 inside your registered account — fastest option for most queries.
• Email: [email protected] — for formal data requests or written complaints.
• FAQ: Visit the FAQ page for answers to common account and privacy questions.

We aim to acknowledge all privacy requests within 48 hours and resolve them within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.